Política de privacidade

Privacy Policy

Responsible for personal data: RHP, Lda.  (called “owner”), VAT number 513535470, address Edifício Infante 11º A – Parque das Nações, 1990-083 Lisboa, E-mail address team@rhp.pt.

 

Data requested on the website and goal of data processing.

– name, surname and e-mail address in the contact forms: to make any direct contact with the owner, being it to ask questions, comments, suggestions, request a service or product, or any other information. Failure to provide the minimum required personal data will preclude the owner to respond to the request. Legitimacy: Articles 6.1.b and 6.1.c of the General Data Protection Regulation (GDPR)

 

If the user is under 16 years of age, already fulfilled, authorization from the parents or legal guardians has to be obtained prior to disclosure of personal data. The owner has no means to effectively verify the age of the user, and is therefore exempt from any liability or responsibility if the user does not comply with what is stated above.

The owner shall ensure, at all times, that the use of the website, its contents and the processing of personal data of the user are made in the more correct manner. For this reason, the user can always exercise their rights of access, rectification, cancellation, portability, forgetfulness or opposition, everything in due compliance with the legislation guidelines, by writing an E-mail to team@rhp.pt

The owner will not share with any third party the data in their possession. In the case of doing it, it will be to meet the dispatch of the products that the purchaser has acquired, provide the contracted services by any participant, send the newsletter, or to comply with legal requirements. For the administration of the website the appropriate confidentiality agreements shall be provided between the parties.

Forms

The website has 1 types of forms:

Contact: The user, purchaser or participant may find forms that facilitate communication with the owner, to raise questions, comments, request a quote, reserve any of the services offered on the website or demand any rights that they may have. Failure to provide the minimum required personal data will preclude the owner to respond to the request. This data processing will be considered legitimate because it is part of a pre-contract due diligence.

 

SUBCONTRACTORS

The owner needs the support of third parties to be able to offer its services and products in an appropriate manner, with which the appropriate confidentiality agreements are signed and verifies compliance with the regulations relating to the protection of personal data.

The data supplied to these third parties cannot be used for purposes not authorized by the owner of the data. In accordance with the principles of information and transparency, these third parties are listed below:

  • Google Analytics

POLICIES RELATED TO THE NEWSLETTER

These policies should be understood at all times as a complementary part of the terms and conditions set forth on the website, both of which are equally applied at the time of a complaint. The privacy policy and intellectual property applied will be the same as the one stated in the terms and conditions of the website.

The “newsletter” is the digital information bulletin that the owner regularly prepares and sends to its subscribers by means of an internal or external e-mail services provider, for which the user enrolled voluntarily from the website.

The owner is not obliged to send the newsletter in pre-defined periods, and is therefore totally free to do it when deemed appropriate. The user may at any time exercise their rights of access, rectification, cancellation or opposition, by following the instructions found at the bottom of the newsletter.

The user must not share the owner’s contents with others, since that will violate the owner’s copyrights. The only possible channel of distribution is the one administered and/or authorized by the owner.

The owner will not be responsible for any third party content included in the newsletter, and any dispute that may arise should be dealt directly with the person or company who is quoted.

All material published in the newsletter is protected by copyright in favor of the owner and, in the case of belonging to a third party, it is understood that the owner has the proper authorization to use it as agreed with the author.

DURATION OF DATA PROCESSING

In the case of personal data provided for the purposes of invoicing and purchase of products or services, these will be kept during the legally applicable time and the time that pertains to the guarantees of the products sold.

In the case of personal data provided for electronic commercial newsletters, personal data will be kept for the time that the owner of the data wants to continue in the list of signatures, so that they can cancel the subscription at the desired moment, automatically as indicated in each newsletter, or by writing to team@rhp.pt.